Mission, Vision & Values
Our Vision : To be the leading and preferred Insurance Broker in Tanzania.
Our Mission : To establish and maintain a successful relationship with our stakeholders, through awareness and value addition to our services.
Our Corporate Value System:
The operations of KIB shall be guided by an acronym in the form of PRICTIC as described below:
Professional: We are guided by our skills, knowledge, and value of our profession to adhere to moral and ethical principles while displaying the highest level of honesty and loyalty to uphold reputation.
Responsive: We are responsible to our customers and community; we listen to and provide solutions promptly to meet their needs. The willingness to help customers and provide prompt servicee
Innovation: We are committed to develop and adopt creative solutions and put them into action to meet our customers’ demand and increase value to shareholders.
Confidentiality: This is rule number one in the book of business etiquette. Not only showing our customers, clients, and employees a level of common courtesy by protecting their data, but we also fulfill our legal responsibility to prevent sensitive information from being leaked.
Transparency: We pride ourselves on providing complete visibility into the successes, and sometimes failures, of our business as we grow and scale. It is an integral part of our culture as we collaborate and work towards a common goal across functions.
Integrity: We act with honesty and honor without compromising the truth to exhibit unsurpassed work ethic
Committed: We dedicate our efforts towards achieving the organization’s objectives by making them our own personal objectives.
Our Belief System
As a team, we strongly believe that:
- All people are equal, regardless of their economic or social status.
- All people should be treated fairly.
- Promises are meant to be fulfilled and doing business the right way is a commitment.
- Providing quality products and services to meet our customer needs.
- Respect to each and all for mutual contribution and growth; and
- Passion is the driving force to achieve superior results for the organization, clients and community.